Terms of service

Last Updated: July 2026

Welcome to Soulful Pause. By accessing or using our website, purchasing our products, or using our services, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Soulful Pause. Throughout the site, the terms "we," "us," and "our" refer to Soulful Pause.

By visiting our website or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our website.

2. Products & Services

Soulful Pause offers wellness products, journals, gift boxes, mini pause kits, aromatherapy products, and related accessories designed to encourage relaxation and mindful moments.

Product colors, packaging, and appearance may vary slightly due to handcrafted production, monitor settings, or supplier updates.

We reserve the right to modify or discontinue products at any time without notice.

3. Wellness Disclaimer

Our products are intended for personal wellness, relaxation, mindfulness, and self-care.

They are not intended to diagnose, treat, cure, or prevent any medical condition.

Information provided on this website is for educational and informational purposes only and should not replace advice from a qualified healthcare professional.

If you have medical concerns, allergies, are pregnant, or have sensitive skin, please consult your healthcare provider before using essential oils or wellness products.

4. Essential Oil Safety

When using essential oil products:

For external use only.
Avoid contact with eyes.
Keep out of reach of children.
Discontinue use if irritation occurs.
Perform a patch test before first use.
Store in a cool, dry place.

Always follow the instructions provided with each product.

5. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order for reasons including:

Product availability
Pricing errors
Suspected fraud
Incorrect shipping information

If your order is canceled, any payment collected will be refunded.

6. Pricing

All prices are listed in U.S. Dollars (USD).

Prices may change without prior notice.

Applicable taxes and shipping costs will be calculated during checkout.

7. Shipping

Please refer to our Shipping Policy for complete shipping information.

Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.

8. Returns & Refunds

Please review our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

9. Intellectual Property

All content on this website—including but not limited to:

logos
product designs
journal layouts
graphics
photographs
illustrations
text
downloads

is the property of Soulful Pause and is protected by copyright and intellectual property laws.

You may not reproduce, copy, modify, distribute, or sell any content without written permission.

10. User Conduct

You agree not to:

Use our website for unlawful purposes
Attempt to interfere with website security
Upload malicious software
Copy or misuse our content
Provide false information during checkout

11. Limitation of Liability

To the fullest extent permitted by law, Soulful Pause shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Third-Party Links

Our website may include links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of third-party websites.

13. Digital Products

If you purchase digital products:

They are for personal use only.
Redistribution, resale, or sharing is prohibited.
Due to the nature of digital products, all sales are final unless required by law.

14. Corporate Orders

Corporate wellness orders may be subject to separate pricing, production schedules, customization options, and agreements.

Please contact us directly for large-volume purchases.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

16. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of North Carolina, United States, without regard to conflict of law principles.